At EmpowerFi (“EmpowerFi,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, communicate with us, or engage our services.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name
• Company name
• Job title
• Email address
• Phone number
• Mailing address
• Information submitted through contact forms, meeting requests, or other communications
• Business information necessary to provide our services

When you visit our website, we may also automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Referring website
• General website usage information

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and requests
• Provide and improve our services
• Schedule meetings and demonstrations
• Communicate regarding our services
• Deliver requested resources and information
• Improve our website and user experience
• Monitor website performance and security
• Comply with applicable legal obligations
• Protect against unauthorized or fraudulent activity

3. Cookies and Website Analytics

Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and better understand how visitors use our site. We may use trusted third-party analytics and marketing service providers, including analytics platforms and advertising partners, to help us understand website usage, improve website performance, measure the effectiveness of our marketing efforts, and enhance the user experience.

These technologies help us:

• Remember user preferences
• Improve website performance
• Measure website usage
• Evaluate the effectiveness of our content and communications

You may choose to disable cookies through your browser settings; however, some portions of our website may not function properly if cookies are disabled.

4. Information Sharing

We do not sell your personal information.

We may share information with trusted third-party service providers that assist us in operating our website, delivering our services, communicating with clients, hosting data, or performing business functions on our behalf. These providers are required to protect the confidentiality and security of the information they process.

We may also disclose information when required by law or when necessary to protect our legal rights, comply with legal obligations, or respond to lawful requests from government authorities.

5. Information Processed on Behalf of Clients

As part of providing services to financial institutions and other clients, EmpowerFi may process information on behalf of our clients.

In these situations, EmpowerFi acts solely in accordance with our contractual obligations and our clients’ instructions. Questions regarding personal information maintained by one of our clients should be directed to the applicable financial institution or organization.

6. Information Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal and business information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage can be guaranteed to be completely secure, we continually work to maintain security practices appropriate to the sensitivity of the information we handle.

7. Data Retention

We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, it is securely deleted or destroyed in accordance with our data retention practices.

8. Your Choices

You may contact us at any time to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of personal information where appropriate
• Opt out of marketing communications

You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link included in our emails.

9. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised Effective Date.

11. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

EmpowerFi
Email: info@empowerfi.org
Phone: 800-903-5705
Website: www.empowerfi.org